Legal Information

PLEASE READ THE TERMS AND CONDITIONS BEFORE USING THE SITE
These terms apply to your use of our website www.pentara.co.uk (‘our site’).  Please read these terms of use carefully before you start to use our site, as these will apply to your use of our site. By using our site, you confirm that you accept these terms of use and that you agree to comply with them. If you do not agree to these terms of use, you must not use our site.
 
This is our main corporate website and is addressed to the public, with a focus on current and prospective customers. Your visits to this website are tracked for reasons of security and for providing us with analytics that help us conduct our business. You can request a machine-readable export of your personal data. You can request a correction to your data. Finally, you can request that we delete your personal data. All such requests will be honoured within one working month, subject to you providing us with sufficient proof of evidence. For security reasons this does not include raw access logs. The content on our site is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action based on the content on our site. Although we make reasonable efforts to update the information on our site, we make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete, or up to date.

Our website may also contain hypertext links to websites operated by third parties. The responsibility for the operation and content of those websites shall rest solely with the organisation identified as controlling the third-party website and will be governed by separate terms and conditions. Links are provided for convenience and inclusion of any link does not imply endorsement in any way of the site to which it links. We accept no responsibility or liability for the contents of any third-party website.

General Provisions
Pentara does not engage in personal data processing as the term is defined by the GDPR. As a rule, Pentara does not collect or retain personal data except for data which is strictly necessary to provide services in a secure way. This data is stored in a secure way, accessible on a strict need to know basis by authorised personnel for the sole purpose of providing our services. For legal reasons we must retain some data for relatively long periods but will never share it with a third party unless required by law, neither use it for any other purpose without your written approval. If you have any questions or concerns about how your information is used please email us at This email address is being protected from spambots. You need JavaScript enabled to view it..  If you would like to know more about your rights under the Data Protection law, visit the Information Commissioner’s website.

Cookies
All our websites use session cookies and permanent cookies. Session cookies identify visitors within a session, so that users do not have to enter their login details or other similar information (such as having passed the “prove you are not a robot” challenge) with every request. Permanent cookies identify users across sessions, i.e. allowing the server to remember things about you on your next visit. We use cookies to enhance your user experience, to provide you with our services and to obtain analytics which help us improve our website and tailor it to your needs. You can disable cookies, but this may negatively impact your user experience.

Intellectual Property Rights
We are the owner or the licensee of all copyright, trademarks, service marks, trade names, trade dress, design right, database rights and all other intellectual property rights in the content of our site unless otherwise stated. You are permitted to access and use this site for personal, non-commercial use only. You may not access or use this site for any commercial purposes or otherwise exploit, extract, publish distribute or reproduce any part of this site for any commercial purpose.
We will take very seriously any access to or interference with our site with intent to deny, corrupt or damage or otherwise interfere with service from our site or for other commercial purposes. We will monitor any such use and will take whatever action necessary to protect this site from such activities. By using this site, you agree that damages may not be an adequate remedy for any breach of the above access terms or infringement of any of our rights by you and you accordingly agree that we are entitled to seek the following remedies: injunction; specific performance; orders to deliver up infringing copies or materials and any other legal or equitable relief for any threatened or actual breach and/or infringement. You further agree that no proof of special damages is necessary for us to obtain any such remedies.

Access Logs
All our websites record and retain access and error logs for security, accountability, and identification of potential issues. A log always includes an Internet Protocol address, the URL that was accessed and the HTTP status code returned by us. Depending on the exact use case the log might include other online identifiers such as usernames, web browser versions, geolocation information. We might produce aggregated results from the logs such as total bandwidth consumed over a given period to properly size our infrastructure, or web browser versions used by our visitors for compatibility considerations. We use the logs as input to real-time processing systems which will alert us about security breach attempts and/or other issues with our services. For security and accountability reasons, logs are kept in online, searchable form for a minimum period of 3 months and in archived form for a minimum period of 1 year. We will never share our raw logs with a third party, unless required by law.